Shipping policy
Last Updated: October 16, 2026
At GLIYSE, we aim to provide a secure and convenient shipping experience for customers purchasing electronics and technology accessories.
Shipping Destinations
GLIYSE offers shipping options for eligible destinations in the United States, Canada, and selected international countries. Shipping availability is determined at checkout and may vary by product, carrier restrictions, and destination.
Order Processing
Orders are prepared and dispatched within 2–3 days. Processing time is separate from the shipping transit estimates below.
Orders are subject to payment verification, fraud screening, product availability, and preparation for shipment. Orders placed during weekends or holidays may begin processing on the next business day.
Estimated Shipping Times After Dispatch
United States and Canada:
Express Shipping: 3–5 days.
Standard Shipping: 6–10 days.
Free Express Shipping, when available: 3–5 days.
Eligible international destinations:
International Express Shipping: 7–11 days.
International Standard Shipping: 12–16 days.
Free International Express Shipping, when available: 7–11 days.
Available services and shipping charges are displayed during checkout. Shipping transit estimates do not include the 2–3 day order processing period.
Estimated delivery dates depend on the selected shipping service, destination, customs processing, and carrier conditions. Delivery estimates are not guaranteed arrival dates unless explicitly stated otherwise.
Order Tracking
Where tracking is available, customers will receive shipment tracking information through the contact method supported by our checkout and fulfillment systems. Tracking updates may take time to appear after a shipping label is created.
Address Verification
To protect customers and reduce fraudulent transactions, GLIYSE may require additional verification when billing and shipping details do not match. Customers are responsible for entering accurate shipping information. Address changes after an order has been processed may not be possible.
Electronics Shipping Restrictions
Certain electronics, including products containing lithium-ion batteries, may be subject to special shipping requirements or destination restrictions. Some products or shipping methods may be unavailable for specific countries or regions.
International Customs and Import Charges
International shipments may be subject to import duties, customs fees, taxes, and local clearance requirements. Unless expressly stated at checkout that such charges are included, customers are responsible for applicable import-related charges. Customs clearance may affect delivery times.
Lost, Damaged, or Missing Packages
If your order arrives damaged, is missing items, or appears lost, contact GLIYSE Customer Support promptly. Please provide your order number, relevant tracking details, and photographs where appropriate. We will investigate with the shipping provider and determine the appropriate resolution under our policies and applicable law.
Returns
GLIYSE offers a 12-day return request window beginning on the confirmed delivery date for eligible products. Please review our Refund & Return Policy for eligibility, return shipping responsibilities, and defective-product procedures.
Contact
Email: iquaycompany@gmail.com
SMS / Text messages only: +1 (718) 281-6138. Phone calls are not supported.